Chorda’s vision is to bring the benefits of early conflict resolution—reduced stress, saved time and money (legal expenses and indemnity, and insurance costs), and strengthened business relationships—to individuals and organizations worldwide.

The Chorda approach is based on innovative and proven models first developed by Karl A. Slaikeu, Ph.D., psychologist, author, mediator, and founder of the company. Chorda partners with professionals in business, technology, law, education, and finance to bring early resolution of conflict to businesses, governmental agencies, and nonprofit organizations. Chorda systems and skills training have been implemented at General Electric, Methodist Healthcare System, Delta Air Lines, Shell Oil Company, and numerous other client organizations. Chorda results have been published in two books:

Slaikeu, K.A. When Push Comes to Shove: A Practical Guide to Mediating Disputes. San Francisco: Jossey-Bass Inc., Publishers, 1996.

Slaikeu, K.A., and Hasson, R.H. Controlling the Costs of Conflict: How to Design a System for Your Organization. San Francisco: Jossey-Bass Inc., Publishers, 1998.

Chorda is unique in its combination of online tools for employees and managers, skills training, and metrics that clearly demonstrate a positive impact on the bottom line.


Chorda research indicates that most companies lose people, time and money by relying too heavily on higher authority conflict resolution processes, such as litigation and arbitration. The Chorda model achieves early resolution, before lawsuits are filed. Chorda’s “Preferred Path” strengthens organizational culture, improves risk management documentation, and utilizes a blend of online tools, expert consultation, skills training, and confidential call center support.